We are writing to let you know we have sold our business due to many reasons and we have already seek the best for our clients, we do hope everything will run smooth with you.
The value in the business is created through the support of customers like yourselves, and so we have worked hard to ensure that the on-going business recognises that customer interface support and processes are embedded in the underlying culture.
The new owners, AATY, recognise that the price they are paying includes a premium for the goodwill that has been created through our good relationships with our existing customers, and so they are keen to ensure that they protect that value by working hard to keep existing customers happy.
We have sought out a buyer who really appreciates the business, understands how to operate it properly, and is keen and capable of developing its future potential.
The existing owners will be staying on through a transition arrangement to ensure a smooth handover of the business.
No major changes are planned for the business in the short term. The new owners, however, will be seeking customer feedback to identify how additional customer value can be created.
The employees of the business support the sale and are positive about the future under new management.
Existing owners and the new owners are available to answer any questions.